Terms and Conditions

Last updated: December 18, 2025

1. Introduction

Welcome to SHOUT ("we," "our," or "us"). These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms.

2. Definitions

• "Platform" refers to the SHOUT website and all related services.
• "User" refers to any individual who accesses or uses our Platform.
• "Vendor" refers to businesses or individuals who list their products or services on our Platform.
• "Listing" refers to any product, service, or offer posted on our Platform by Vendors.
• "Content" refers to all text, images, videos, and other materials on the Platform.

3. Account Registration

To access certain features of our Platform, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

4. User Conduct

When using our Platform, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Post false, misleading, or fraudulent content
• Engage in harassment, abuse, or harmful behavior
• Attempt to gain unauthorized access to our systems
• Use automated systems to access our Platform without permission
• Interfere with the proper functioning of the Platform

5. Vendor Terms

If you are a Vendor on our Platform, you additionally agree to:

• Provide accurate descriptions of your products and services
• Honor all bookings, reservations, and purchases made through the Platform
• Maintain appropriate licenses and permits for your business
• Respond to customer inquiries in a timely manner
• Comply with all applicable consumer protection laws

6. Bookings and Purchases

When making a booking or purchase through our Platform:

• You agree to pay all fees and charges associated with your transaction
• Cancellation and refund policies are set by individual Vendors
• We are not responsible for disputes between Users and Vendors
• All prices are in Singapore Dollars (SGD) unless otherwise stated

7. Intellectual Property

All content on our Platform, including logos, text, graphics, and software, is owned by SHOUT or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Disclaimers

Our Platform is provided "as is" without warranties of any kind. We do not guarantee:

• The accuracy or completeness of Vendor listings
• The quality of products or services offered by Vendors
• Uninterrupted or error-free access to the Platform
• That the Platform will meet your specific requirements

10. Limitation of Liability

To the maximum extent permitted by law, SHOUT shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.

11. Indemnification

You agree to indemnify and hold harmless SHOUT, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Platform or violation of these terms.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of significant changes by posting a notice on our Platform. Your continued use of the Platform after such changes constitutes acceptance of the new terms.

13. Governing Law

These Terms and Conditions are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

• Email: support@shout.sg
• Follow us on our social media channels